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Several issues can forbid your Chromecast device from showing up when casting from Chrome. If you lot can't detect your Chromecast, Chromecast Ultra, Chromecast Audio, TV with Chromecast built-in, or Chromecast built-in speaker, try the troubleshooting steps below.

Recommended: Troubleshooting tool

Start, try this troubleshooter to help solve the most common issues causing missing devices. Y'all can besides follow the transmission steps below.

Troubleshooting steps

Step 1. Reboot the Chromecast device

  1. Unplug the power cable from the Chromecast device and wait a few seconds, and then plug it back in.
  2. Wait a couple of minutes.
  3. Check if your device now appears on the list of devices you tin can bandage to.

Step 2. Discover the Chromecast device and brand sure the device is gear up up correctly

Step iii. Try the post-obit steps, then render to Step 2

Important: Merely do this footstep if y'all couldn't verify if the device has been set in Step 2. If you've verified that your device is fix, move to Step 4.

  1. Unplug the power source to your router and wait a few seconds, so plug it dorsum in.
  2. Manufacturing plant reset the Chromecast device.

After yous perform one or both of these steps, return to Step ii to notice and verify the setup of your Chromecast device. To find and verify the setup of your Chromecast device, return to Step two after you perform one or both of the steps above.

Footstep 4. Cast content

Important: Simply continue with this stride if you've verified that the device has been set with a mobile device in Footstep two.

One time you've verified that the device is prepare up on the Google Dwelling app with a mobile device, yous should be able to cast.

Endeavour to bandage from a supported Chromecast-enabled app, similar Netflix, YouTube, Pandora, etc.

If you can cast content, there's no consequence with your Chromecast setup, and you can movement to the adjacent step.

Pace five. Follow Chrome troubleshooting steps

If you all the same can't cast from your laptop or desktop, y'all might have an issue with your laptop, desktop or Chrome browser.

Of import:

  • Casting from your desktop or laptop is built into the Google Chrome browser. You need to use the Chrome browser app and cast using the Google Bandage menu inside the Chrome browser. Larn how to bandage a Chrome tab or entire desktop.
  • If you lot don't have a mobile device, just followed the alternative steps in Step 2, and weren't able to set up your Chromecast, return to Step 2 after you consummate each of the post-obit steps to check if the device can be discovered and set upwardly.

Stride 1. Reboot your estimator

This pace can articulate whatsoever temporary problems and should exist done before you become deeper into the troubleshooting steps.

Footstep two. Make sure your figurer and Chromecast device are on the aforementioned Wi-Fi network

Note: Chrome tin can't observe Chromecast devices on different networks.

If yous're not certain which Wi-Fi network your estimator and Chromecast device should be continued to and accept multiple networks, follow these steps:

  1. Connect your figurer to other available networks.
  2. Click the Cast button and expect for your device on the list. If you've found your device and want to change the network information technology's continued to, follow the  instructions in Step 2.

Step 3. Confirm your Chrome browser is up-to-engagement

  1. Type "chrome://chrome" into the search bar.
  2. If the browser needs to be updated, update your Chrome browser to the latest version.

Step four. Disconnect from Virtual Private Networks (VPNs) or proxy servers

Chromecast devices can't communicate with a laptop over these networks. If you demand help, cheque with your service provider for instructions.

Pace 5. Make certain any firewall or antivirus software is upwards-to-date and don't block connections to the Chromecast device

For firewall software: If you're renting a wireless router, contact your internet provider. If you lot purchased the router, bank check your network firewall settings.

Step half dozen. If y'all're still having problem, try the options specific to your operating system beneath:

Running OSX on a Mac?

On Mac, if Chrome isn't immune to accept connections, it won't exist able to communicate with your Chromecast device. Check that the Chrome allows this by following the steps below:

  1. In the upper left corner, click the Apple tree icon.
  2. Open System Preferences and then Security & Privacy and then Firewall.
  3. If the Firewall is turned on, go to Firewall options.

Running Windows 7 or Vista on your desktop or laptop?

Is your network setting "Home / Piece of work" or "Public?"

Windows distinguishes networks as being either "Home / Work" or "Public." However, communication with Chromecast devices is blocked on public networks. Yous can check this setting equally follows:

  1. Open "Network & Sharing Middle" by clicking the network icon in the Windows system tray or from Control Panel.
  2. Under "View your active networks," you should see your network, which is typically the name of your Wi-Fi Access Point.

If you see "Public Network" nether your network with a park bench icon, this is likely an upshot preventing Chrome from communicating with your Chromecast device.

  1. To change this setting, click the network and then Home network.
  2. Reboot Chrome past completely exiting and starting it upwards over again, then try again. If that doesn't work, reboot your figurer or laptop, then effort again.

Notation: If installed, disabling the Bonjour service might aid observe the Chromecast device.

Running Windows 8 or 8.1 on your desktop or laptop?

Is the "Find devices and content" setting turned to On?

Windows eight and eight.1 have sharing settings that must be fix to "ON." The steps to do this differ slightly, depending on the operating arrangement version.

On Windows 8.one, which applies to most users, you tin do the following:

  1. Become to Settings. To practise this, move your mouse to the far right of the screen to testify the carte du jour bar. Settings will be at the bottom.
  2. Select Change PC Settings, located at the very bottom of the "Settings" card.
  3. Select Network.
  4. Select your connected Wi-Fi network, side by side to the Wi-Fi bar epitome.
  5. Under "Notice Devices and Content," make certain it'southward prepare to On.

On Windows 8, you tin do the following:

  1. Go to your "Desktop," which will be one of the default tiles on your home screen.
  2. Click your Wi-Fi settings on the bottom of your desktop bar. This is located at the very bottom right of your "Desktop."
  3. Right-click your connected Wi-Fi network.
  4. Select Plough sharing on or off.
  5. Make sure sharing is set to On.

Exercise you have the Bonjour service installed?

Disabling the Bonjour service (if installed) may help discover your Chromecast device. You lot volition need to change the Bonjour service backdrop so that it's startup type is gear up to 'disabled' and then reboot the machine.

Bonjour is installed past some Apple apps.

Get more information about Bonjour

Do you take an antivirus app installed?

Running Windows 10 on your desktop or laptop?

Is your network set up to public or individual?

Windows ten has privacy settings that must be set to On in gild to communicate with Chromecast devices. If yous're using a Wi-Fi connection:

  1. Get to the Start menu.
  1. Click Settings.
  2. In "Settings," click Network & Cyberspace.
  3. Select your connection blazon in the left column, such as Ethernet or Wi-Fi. Then select the name of the agile connection on the right side.
  4. Your network profile settings need to exist changed to the Private type.
    • If you're using Windows 10 Fall Creators Update (released in October 2017) or newer, look for a department named "Network Profile," then choose Private.
    • Otherwise, click Let your PC to be discoverable by other PCs and devices on this network.  Microsoft recommends turning this on for private networks at abode or work, simply turning it off for public networks.
  5. To verify the Network has changed from Public to Private Network, printing the back button to return to theNetwork and Internetsettings.Scroll down and selectNetwork and Sharing Center. Under the Wi-Fi name, it should say Private Network.

Do yous have the Bonjour service installed?

Disabling the Bonjour service (if installed) may help find your Chromecast device. You will need to modify the Bonjour service backdrop so that it's startup blazon is set to 'disabled' and and so reboot the machine.

Bonjour is installed by some Apple apps.

Go more information about Bonjour

Do you have an antivirus app installed?

Pace 6: Fix some less mutual issues

Some issues can exist acquired by router or network settings

Sometimes, Chrome discovers a device on the network but can't establish a connection to it. These errors are usually acquired by router or network settings.

Make certain AP isolation is turned off on your router, and whatever firewall features on your router that might cake incoming connections to your Chromecast built-in speakers aren't turned on.

Clock Synchronization Issue

  1. Cheque if your figurer clock is out of sync with the current internet time. A useful site is Time.is, which reports the time difference betwixt your computer and the bodily fourth dimension. If your clock is within several hours, you can skip the steps below.
  2. If you lot prepare your time manually, check information technology'due south prepare correctly, including the time zone. If your clock shows the correct local time, but is set to a not-local time zone, this might be the cause of the issue.
  3. It's recommended you lot turn on automatic time synchronization so your clock is e'er upwards to date.

Footstep 7: Manufactory reset your Chromecast

You lot tin perform a factory reset on your Chromecast using i of the 2 methods listed below.

Important: This activity clears your data and can't be undone.

 Chromecast with Google TV

 Chromecast (2nd gen), Chromecast (3rd gen), or Chromecast Ultra

From the Google Home app

Note: This selection is just bachelor if you still accept access to the network your Chromecast was set up on.

From the Chromecast device

While the Chromecast is plugged into the TV, hold downwardly the button on the side of the Chromecast. The LED should begin to blink orange. When the LED calorie-free turns white, release the button and the Chromecast should then restart.

Chromecast (1st Gen) Chromecast (1st gen)

From the Google Dwelling app

Note: This option is merely available if you lot all the same take access to the network your Chromecast was ready on.

From the Chromecast device

  1. While the Chromecast is plugged into the Goggle box, concord down the button on the Chromecast device for at least 25 seconds or until the solid LED light flashes ruby-red.
  2. In one case the LED light blinks white and the Television goes blank, release the button. The device should and so restart.

If you're still unable to cast

  1. Share feedback about your Chromecast.
  2. Reach out to Chromecast customer support.

Still need help? Cheque out the related questions below from Google assistance forum. Note: Help is currently in English only.

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